Software Alternatives & Reviews

Top 9 Service Desk Products in Help Desk

The best Service Desk Products within the Help Desk category - based on our collection of reviews & verified products.

Summary

The top products on this list are Freshservice, ServiceNow, and Jira Service Desk. All products here are categorized as: Software for managing IT service desks and support. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #IT Management 3 social mentions

  2. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #Service Desk #Project Management 2 social mentions

  3. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #DevOps Tools #Service Desk #Help Desk

  4. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

    #Help Desk #Service Desk #Project Management

  5. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Service Desk #Help Desk #Ticketing System

  6. 6
    Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly
    Pricing:

    #IT Service Management #Help Desk #Help Desk And Ticketing

  7. EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

    #Service Desk #Help Desk #Project Management

  8. Help desk software features that work for IT

    #Help Desk #Service Desk #Monitoring Tools

  9. IT Service Management Suite

    #HR #HR Tools #HR And Payroll Software

Related categories

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!