Software Alternatives & Reviews

Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Salesforce Service Cloud Alternatives

The best Salesforce Service Cloud alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 285

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. 283

    LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $9.0 / Monthly (Small)

  3. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

    Try for free freemium €5000.0 / One-off (5 User)

  4. 234

    Zendesk is a beautiful, lightweight help-desk solution.

  5. 263

    Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  6. 221

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  7. 194

    multi-channel inbox service for collaborative teams

  8. 142

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  9. 139

    Gorgias is a helpdesk built to provide great support at scale.

  10. 130

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  11. 136

    Helpdesk Software Your Team Can Rely On

  12. 156

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  13. 133

    Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

  14. 142

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    freemium $19.0 / Monthly

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  1. TLinky
    · about 2 months ago
    · Reply

    Nice Product!