Software Alternatives & Reviews

alternatives to Tawk.to - Tiledesk Free Live Chat

  1. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
    Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?

    #Customer Support #Customer Service #Help Desk 47 social mentions

  2. Elevate Customer Conversations Across Platforms with User-Friendly Chatbots – No Technical Skills Required! Open Souce Alternative to Intercom, Tidio, Landbot and Voiceflow.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • €25.0 / Monthly ("Growth", "4 seats", "unlimited workspaces")
    Tiledesk is a robust free live chat that allows you to link chatbots with live agents easily, thanks to its open-source chatbot builder. It also provides important integrations with online store builders like Shopify and Prestashop and some big companies that provide automated integrations like Zapier and Dialogflow. These features address a wide range of business needs in relation to customer support and care.

    #Customer Service #Lead Generation #Customer Support 2 social mentions

  3. LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
    Pricing:
    LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and provides a coherent live chat and help desk package.

    #Live Chat #Customer Support #Customer Service 2 social mentions

  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
    Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook messenger. With this tool, you can provide different reports, ticketing emails, live chat software, AI-powered chatbots, and phone support features.

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  5. 5
    Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……
    Tidio is another alternative to Tawk.to that deserves your attention. However, it’s not free like Tawk.to but it offers more features like monitoring conversations and integration with the best business software. It is a good option for eCommerce that makes agents work more efficiently.

    #Customer Support #Live Chat #Help Desk

  6. Multi-channel customer support software
    Pricing:
    • Freemium
    • Free Trial
    • $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
    Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.

    #Customer Support #Help Desk #CRM 7 social mentions

  7. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
    After a long discussion, we decided to put the Intercom on this list. It’s an expensive tool but very powerful for customer engagement. Intercom offers chatbots, helpdesks, and a high level of customization. Intercom chatbots are using the power of artificial intelligence, and they can provide more accurate answers by passing the time and also generate new leads.

    #CRM #Customer Iteraction #Customer Messaging 6 social mentions

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