9 Best ManyChat Alternatives & Competitors in 2024

Chatbot Platforms & Tools Live Chat Customer Support

ManyChat Landing Page
1

ManyChat

ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.
Pricing:
- Official Pricing
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the buyer’s journey.

#Chatbots #Bots #Code-Free Chatbot Builders
Tidio Landing Page

2

Tidio

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

Read more: Learn how to easily install Tidio on your website and how to integrate Tidio with your Messenger.

#Customer Support #Live Chat #Help Desk
Zendesk Landing Page
3

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Pricing:
- Official Pricing
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

#CRM #Help Desk #Support 7 social mentions
LiveChat Landing Page
4

LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Pricing:
- Paid
- Free Trial
- $20.0 / Monthly (1 agent)
- Official Pricing
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your Facebook page.

#Live Chat #Customer Support #Customer Service 2 social mentions
Gorgias Landing Page
5

Gorgias

Gorgias is a helpdesk built to provide great support at scale.
Pricing:
- Official Pricing
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.

#Help Desk #Customer Support #Customer Service 2 social mentions
Birdeye Landing Page
6

Birdeye

#1 most trusted reputation and customer experience platform for local business
Pricing:
- Open Source
- Paid
- Free Trial
- $299.0 / Monthly
- Official Pricing
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the buyer’s journey.

#Reputation Management #Online Reviews #Customer Experience Management 6 social mentions
Freshworks Landing Page
7

Freshworks

Delight your customers, from wherever you are
Pricing:
- Official Pricing
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It also has an open-source library to help with tracking the activity of customers in your app. You can also connect your social media including Facebook Messenger and Instagram to centralize customer communication.

#Project Management #Customer Support #CRM 1 social mentions
hubspot.com

8

HubSpot CMS Hub

Take control of your website with CMS software that has something for everyone.

HubSpot CMS offers great utility when used in combination with the platform’s other products. This ManyChat alternative provides a flow builder for workflows that you can connect to your Google Sheets for better integration. You can also connect your Facebook Ads and your WooCommerce store to the HubSpot CMS for easier navigation and better management.

#Website Builder #Content Management System #CMS
Olark Landing Page
9

Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
Pricing:
- Official Pricing
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.

#Customer Support #Help Desk #Live Chat 1 social mentions
Intercom Landing Page
10

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Pricing:
- Official Pricing
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your customer service experience.

#CRM #Customer Iteraction #Customer Messaging 6 social mentions