19 Best Online Documentation Software & Tools for 2023

1

ProProfs Knowledge Base

ProProfs Knowledge Base is packed with out-of-the-box features that assist you in every step of the document creation process right from authoring and editing to designing and finally publishing. This tool is pretty simple to use and requires zero coding skills to get started.

#Knowledge Management #Customer Support #Help Desk 1 user reviews

2

Bit.ai

Bit.ai is a powerful document collaboration platform that centralizes your business knowledge so it can be effortlessly managed, tracked, and shared. The tool’s sleek editor helps you build interactive documents that can be managed collaboratively by teams. You also get fully-responsive templates to make the document creation process more fun and engaging.

#Writing Tools #File Management #Tool 3 social mentions

3

DocuWare

DocuWare is another robust software documentation tool that deserves to be a part of this list. It helps you digitize business documents, thus saving your team a considerable amount of time and effort. The tool works across multiple browsers and lets you control the access rights of users to ensure top-notch security of your documentation.

#Office & Productivity #Project Management #Task Management

4

Confluence

Confluence is a popular documentation software that works perfect for your remote-friendly team workspace. Using this tool, you can allow teams to manage knowledge collaboratively and communicate seamlessly on a single platform without the unnecessary to and fro. Confluence is equipped with beautiful templates that help you build content quickly and maintain consistency across articles.

#Content Collaboration #WiKi #Task Management

5

ClickHelp

ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a breeze for teams as they can work collectively on articles, track historical changes, and stay on top of all activities through internal comments.

#Document Management #Document Management System #Knowledge Management 3 social mentions

6

Process Street

Process Street is a simple tool for documentation that helps you manage your team’s recurring work. Its quick-start templates, no-code interface, and simple design promise an exemplary experience that doesn’t demand too much on your part. Furthermore, the keyword shortcuts, conditional logics, and multi-stage approvals make the document creation process a smooth sail.

#Workflow Automation #Web Service Automation #Automation 7 social mentions

7

Paligo

Paligo provides an end-to-end component content management solution to help you create online documents under one collaborative space. The tool’s topic-based authoring and content reuse features ensure your documentation is ready to be rolled out in seconds. Paligo comes with a user-friendly XML editor that aids structured authoring and multi-channel publishing.

#Document Management #Document Management System #Web App 2 social mentions

8

Docusaurus

Docusaurus is an open-source online documentation tool that is powered by MDX. You can maintain different versions of your documentation so that it is in sync with your project’s stages. You can also translate your docs into a language your end-users prefer by using tools like Git and Crowdin. Furthermore, with Docusaurus, you don’t have to worry about the design and customization part, as that is fully taken care of by the tool.

#Documentation #Documentation As A Service & Tools #Static Site Generators 190 social mentions

9

Heflo

Heflo is an all-in-one platform that helps you manage your business processes. The tool helps you across the publication, approval, and feedback-capturing stages of document creation. Heflo allows you to define the roles and responsibilities of users, set deadlines for tasks, and standardize the entire process from start to finish.

#Diagrams #Flowcharts #Wireframing

10

DocuShare by Xerox

DocuShare by Xerox is a content management platform that provides quick access to documents and helps your teams get work done faster. It centralizes all business documents, thus improving your company’s workflow, efficiency, and productivity. Docushare is equipped with document-level collaboration capabilities that aid seamless communication across distributed teams. You can also keep business-critical information secure by controlling user and group-level access.

#Project Management #Document Collaboration #Cloud Storage

11

Documize

Documize is a simple, enterprise-ready, and feature-rich solution that is designed for both technical and non-technical users. You can organize documentation using spaces and by assigning labels to topics. Two-tier, reusable templates give you a good headstart and let you build your documentation in minutes. Furthermore, you can also analyze content consumption and documentation gaps using reports.

#Productivity #Task Management #Project Management 2 social mentions

12

Nuclino

Nuclino is a simple yet modern online documentation software that enables your teams to work collaboratively on projects and documents. It provides you with a unified space where you can build and share knowledge, track document history, and communicate seamlessly with teams. What’s really fascinating about Nuclino is that it lets you visualize work through lists, boards, tables, and graphs.

#Knowledge Base #Document Collaboration #Project Management 1 social mentions

13

Zoho WorkDrive

Zoho Workdrive can completely transform the way your team works by giving them a secure, centralized, and collaborative workspace. This online documentation platform gives a holistic picture of what your teams are working on and the discussions they are participating in. Also, with the right access permissions, team members are always adept with the activities they can or cannot do in your documentation.

#Document Management System #Content Collaboration #Work Collaboration

14

Dokit

Dokit is another best documentation software that deserves your attention. With this tool, you get an all-in-one platform to build mobile-friendly user guides for your target audience. It comes with an intuitive visual interface and pre-designed templates that help you get started on the right foot. You can even share the guides across devices to ensure uninterrupted and on-the-go access.

#Task Management #Project Management #Productivity

15

Doccept

Doccept is a leading multi-user document management solution that puts a full stop to all the chaos and confusion related to your business documents. It offers a robust range of features and a familiar interface, keeping in mind speed and ease of use. If security is a concern, worry not, as Doccept supports single sign-on that allows only authorized users to access your documentation.

#File Management #File Sharing #Backup & Sync

16

Intellect Document Control

Intellect Document Control centralizes all business documents to make managing and tracking easier for you. With flexible workflows, the tool ensures that your documentation passes through the necessary quality check approvals. You can set user access permissions and control who gets to view and edit your documents. Furthermore, the tool provides quick document reports to help you track and improve document processes.

#Documentation #Documentation As A Service & Tools #Document Management

17

Formstack

Formstack is another documentation tool that eliminates all the paperwork and automates the document creation process. It is a simple document creator that lets you produce different kinds of documents, right from proposals and applications to business contracts and agreements. With a drag-and-drop interface, you can build dynamic documents from a single source and upload them to your favorite applications.

#Surveys #Form Builder #Forms And Surveys 1 social mentions

18

Qualityze EQMS

Qualityze’s document management software allows you to create, store, manage, and share knowledge seamlessly in your organization. Designed for diverse industries, the tool helps you manage critical documents and streamline your standard business processes. Qualityze also allows collaboration through real-time alerts and notifications for review and approval activities.

#Quality Management #Project Management #Field Service Management