Customer Loyalty Program Software and Apps

1

Invite Referrals

#Business & Commerce #Affiliate Marketing #Tool 1 user reviews

2

Retently

Retently provides Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) software for your team. You can use it to combine email, web pop ups, and messengers to reach your customers on the channels they’re most likely to engage. In addition, you can analyze sentiment, easily spot trends, and understand the key drivers impacting the customer experience (CX).

#Customer Feedback #Survey Tools #User Feedback

3

Social Spiral

Countries available: Canada. Social Spiral describes itself as loyalty made easy. You can start a customer loyalty program in just 10 minutes, and it’s simple for customers to join – they simply have to text “join.” In addition, you can easily track customer points and rewards. Social Spiral works on any device. It’s SaaS, so all you need is a web browser; no apps are required. No matter what operating system you use, Social Spiral has you covered. Their loyalty program software includes loyalty triggers that automatically send customers promotions, deals, and gifts based on their history. You can send electronic coupons, running as many campaigns as you like, hassle-free.

#Marketing #Loyalty Marketing #Customer Loyalty Program

4

Gleantap

Countries available: USA. Gleantap helps you automatically send the right message to the right customer at the right time, assisting you to drive positive action more accessible than ever. You can run everything from reviews and referrals to retention on autopilot. Gleantap’s laser-focused segmentation tools can break your customers into groups based on behavior. Engage with each segment by deploying targeted email content, SMS campaigns, and two-way conversations. You can create auto-responses based on keywords customers text and automate actions based on intent.

#Web Analytics #Analytics #Customer Engagement 3 social mentions

5

WaveToGet

Countries available: Canada, USA. WaveToGet is personalized gift, loyalty, and rewards program software for your business. It isn’t just the software, however. You work with their designers to create a card with your ideal business brand. Their marketing consultants also suggest strategies best designed to encourage new and existing customers to do more business with you. Their software implements high-security standards and is easy to use. WaveToGet is an all-in-one app designed and customized for your business, no matter how large. The system rewards regular customers for their commitment to your brand, allowing them to receive discounts, bonuses, cash back, special recognition, discounts, VIP membership, and more. In addition, WaveToGet’s system is simple for customers to use and easy for merchants to set up.

#Marketing #Loyalty Marketing #Customer Loyalty Program

6

Apex Loyalty

APEX Loyalty’s engagement-driven loyalty platform helps you auto-pilot your B2B marketing and incentivization. With a single platform, you can instantly communicate tailored content with different segment customers, transmit your messages, and receive their feedback.

#Marketing #Customer Engagement #Loyalty Marketing

7

Yawave

Countries available: 229 countries globally. Swiss-based Yawave offers a range of tools and services to improve customer experience and create more growth. These include a user hub (contact management, user portal, and loyalty program), an interaction hub (automation and user interface), and a content hub (website publishing, social media publishing, and email marketing). With Yawave’s loyalty program, you can motivate your users to share your posts, recommend your products and attend your events. Moreover, you can track their engagement in real-time. In addition, it lets you customize your reward system for your customers. For example, you can choose between cash, vouchers, owner-based rewards, and discounts, multiply your reach with motivating elements, and prevent unwanted reward redemption.

#Marketing #Customer Experience Management #Customer Engagement

8

Guusto

Countries available: 160+ countries globally. Guusto provides recognition and rewards software for both employees and customers. They believe the #1 way to engage customers and build loyalty is by sending surprise gifts. Their customer loyalty platform powers a wide variety of rewards and loyalty programs with Mastercard. Recipients choose where to redeem from 60,000+ merchant locations, covering web, mobile app, and print-out options. Some types of rewards available through their software include client appreciation programs, sales contest rewards, repeat purchase rewards, bonuses for expanding business with you, gift-with-purchase programs, incentivized referrals, reviews and testimonials, and more.

#HR Tools #Employee Rewards And Recognition #HR

9

NiceJob

Countries available: Australia, Canada, Ireland, New Zealand, UK, USA. NiceJob is a word-of-mouth reputation marketing platform for local businesses ready for growth. You can use it to increase your search rankings and get more leads and sales. You can turn your most loyal customers into advocates. You can get more referrals by sending automated, personalized, and customizable referral invites to your customers via email or SMS when they’re the most excited about your service. Loyal customers are happy customers, often willing to spread their happiness with your products and customer service. Ensure your message is sent at the right time by customizing your campaign rules and connecting your favorite CRM or app to NiceJob’s platform.

#Reputation Management #Online Reputation #Customer Feedback

10

Okendo

An essential part of this is Okendo Reviews, which helps you build trust, showcase community, and drive more conversions with authentic customer ratings, reviews, Q&A, and visual user-generated content (UGC). Okendo’s smart review capture form streamlines the review submission process, minimizes friction, and prompts for target content. You can maximize response rates with advanced review request automations across channels, precise sending triggers, split conditions, and hyper-personalized messaging.

#Customer Reviews #Product Reviews #Product Ratings

11

Preferred Patron

The Preferred Patron Loyalty solution has evolved since 1997 into a cloud-hosted SaaS model. Depending on the package you opt for, Preferred Patron offers multiple tiered-rewards programs with intelligent automatic advancement between tiers, unlimited incentive campaigns, product-based point accruals, and bounce-back incentives. In addition, enterprise-level businesses can benefit from advanced marketing capabilities like drip marketing, behavioral marketing, trigger-based marketing, fundraiser campaigns, interactive online surveys, and electronic gift card deliveries.

#Customer Loyalty Program #Loyalty Marketing #Marketing Platform

12

AiTrillion

AiTrillion describes itself as the no-stress way to grow your online store, offering services relating to email marketing, loyalty rewards, product reviews, web push notification, smart popups, workflow automation, an announcement bar, affiliate marketing, and recurring membership. In addition, you can connect it with Shopify and Magento.

#eCommerce Marketing #Marketing Platform #Marketing Automation

13

Zinrelo

Zinrelo considers itself the ideal customer loyalty platform for mid-size and large enterprises. You can reward customers for various actions, including repeat transactions, activities on social media, specific user behavior, referrals, and defined interactions. You can segment your customers into tiers, making them feel special. Then, engage with them using Zinrelo’s built-in messaging engine.

#Customer Loyalty Program #Loyalty Program Software #Loyalty Marketing

14

ChatFood

ChatFood’s integrated loyalty system makes it easy for customers to collect and use their points whether they eat in your restaurant or order for delivery. You can quickly start a loyalty program within your ChatFood Dashboard. You can collect feedback and leverage the data collected to improve your menu, understand your customers’ likes and dislikes, and take onboard any suggestions they have to enhance their experience. You can pair your delivery solution with Order at Table (OAT) or Pay at Table (PAT) in your restaurant to sync up the loyalty program. Reward your customers for every order, no matter where they are.

#Hospitality #Restaurant Management #Loyalty Marketing

15

VoucherCart

Countries available: 17 countries globally. VoucherCart enables your business to sell products and services such as gift cards, vouchers, memberships, and tickets. Create gift vouchers and cards of all types in minutes, uniquely branded to your business and products/services. Then promote them, and publish them for sale automatically to your website, social media, and email. Your customers view and buy your vouchers, increasing your sales. VoucherCart is fully automated, from promotion to sale, through redeeming, order processing, and reporting. They even offer a RESTful API to integrate with your other software.

#Sales And Marketing #Marketing Tools #Loyalty Marketing