Software Alternatives & Reviews

"Pay 880$ per month" - Intercom

  1. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
    I don't have any specific option to offer, but I do like to point out that since you're so well familiar with Intercom, they have now anchored your perspective and you compare everything to their feature set. Try to think if all these features are what make the difference for your customers? Perhaps just a simple chat/kb with minimum capabilities will be enough? Pethaps you can use multiple tools for helpdesk and marketing and it will reduce the bill dramatically?

    #CRM #Customer Iteraction #Customer Messaging 6 social mentions

  2. GoSquared Real-Time Web Analytics. See who's reading, commenting, joining, or buying on your website right now. Watch your traffic unfold.

    #Customer Support #Analytics #Live Chat

  3. 3
    Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

    #Customer Support #Live Chat #Help Desk

  4. Multi-channel customer support software
    Pricing:
    • Freemium
    • Free Trial
    • $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
    Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

    #Customer Support #Help Desk #CRM 7 social mentions

  5. 5
    Create simple, beautiful data driven applications
    @shyamal890 I'd appreciate if you add your review of user.com. Any reason you are not favoring Gist (I saw your comment on their UI & support not being great. Are there other reasons?)

    #Email Marketing #Email Marketing Platforms #Newsletter Marketing

  6. Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
    Pricing:

    #Customer Support #Live Chat #Whatsapp CRM

  7. A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
    Pricing:
    • Paid
    • Free Trial
    User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).

    #Marketing Automation #Email Marketing #CRM

  8. Zendesk is a beautiful, lightweight help-desk solution.
    Zendesk is more enterprise. I am looking for a chat tool with company details of the person who triggered the chat.

    #CRM #Help Desk #Support 7 social mentions

  9. HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.
    I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.

    #Customer Support #Help Desk #CRM

  10. We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users
    Did you find any good option in place of customer.io ? As customer.io seems very expensive once your contact numbers increase.

    #Email Marketing #CRM #Email Marketing Platforms 27 social mentions

  11. 11
    One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.
    Pricing:

    #Customer Engagement #Behavioral Targeting #Marketing Platform

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