Top 21 Salesforce’s Competitors and Alternatives

1

Salesforce

The main competitive advantage for Dynamics 365 over Salesforce is its integrated platform. Microsoft made several strategic changes in 2020 to challenge Salesforce in the cloud software market. Most companies use Microsoft’s productivity solutions, increasing Dynamics 365’s advantage over Salesforce. Dynamics 365 makes Microsoft the top Salesforce competitor. [4]

#Sales #CRM #Contact Management 62 social mentions

2

Microsoft Dynamics

#ERP #CRM #Accounting & Finance

3

Oracle Sales Cloud

Oracle offers several enterprise solutions that compete against Salesforce. Using Oracle CX Sales, companies can analyze data and extract actionable insights. This cloud-based platform is one of the top Salesforce competitors.

#Sales Tools #Data Dashboard #Contact Management

4

Oracle Eloqua

Businesses can use Oracle Eloqua for marketing automation instead of Salesforce. This platform integrates with more than 700 apps and Oracle solutions. With over 4.6 million CRM users globally, Oracle is a worthy competitor for Salesforce. [6]

#Email Marketing #Marketing Automation #Email Marketing Platforms

The company also offers SAP Marketing Cloud, one of the best alternatives to Salesforce for marketing automation. In May 2021, SAP simplified its partner programs to boost customer engagements. SAP’s robust sales and marketing platforms can poach some customers from Salesforce. [8]

6

SAP

The company also offers SAP Marketing Cloud, one of the best alternatives to Salesforce for marketing automation. In May 2021, SAP simplified its partner programs to boost customer engagements. SAP’s robust sales and marketing platforms can poach some customers from Salesforce. [8]

#ERP #CRM #Accounting & Finance

The company also offers SAP Marketing Cloud, one of the best alternatives to Salesforce for marketing automation. In May 2021, SAP simplified its partner programs to boost customer engagements. SAP’s robust sales and marketing platforms can poach some customers from Salesforce. [8]

8

HubSpot

HubSpot is a tech company that offers marketing, sales, customer service, CMS, and operations. Its CRM platform supports over 600 integrations and caters to companies with 6,000 employees. In 2021, HubSpot surpassed 100,000 customers and reached $1 billion in ARR (annual recurring revenue). [9]

#CRM #Small Business CRM #CRM Platforms 13 social mentions

9

Zoho CRM

Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.

#CRM #Productivity #CMS 1 social mentions

10

Sage CRM

Businesses can use a fully integrated Sage CRM or individual Sage modules for marketing, sales, and customer service. Sage CRM provides cloud and on-premise hosting. The platform serves over 15,000 businesses daily, attracted by Sage’s flexible offerings. Currently, Sage CRM is one of the top Salesforce alternatives for SMBs. [12]

#CRM #Sales #Business & Commerce

11

Freshworks

Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.

#Project Management #Customer Support #CRM 1 social mentions

12

Freshsales CRM

Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.

#CRM #Sales #Sales Workflow 1 social mentions

13

Zendesk

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

#CRM #Help Desk #Support 7 social mentions

14

SugarCRM

SugarCRM is a software company that offers a CRM divided into Sugar Market, Sugar Sell, Sugar Serve, and Sugar Discover. SugarCRM Sell is a SaaS sales automation software and competes against Salesforce in this sector. This solution provides adequate data to help users reach out to customers.

#CRM #Time Tracking #Office Suites

15

Pipedrive

Using Pipedrive, businesses can customize chatbots and web forms and import or export data to and from spreadsheets or another CRM like Salesforce. The solution offers an AI-powered sales mentor for analyzing customer data usage. And its easy-to-use CRM software simplifies marketing and sales processes for businesses with small teams. Pipedrive is economically priced, making it one of the most affordable Salesforce alternatives. [16]

#Sales Workflow #Sales #Sales Automation 2 social mentions

16

NetSuite CRM+

Oracle-owned NetSuite CRM is a cloud-based solution for sales and marketing automation. The platform provides a 360-view of customers in real-time, from lead generation to upsell and cross-sell opportunities. For the fiscal year 2021 ended June 2021, NetSuite’s revenue increased by over 30% in all four quarters.

#CRM #Sales #Sales Workflow

17

Insightly

With Insightly, users can create multi-step business processes and automate emailing, lead routing, reporting, record linking, and more. According to Insightly founder Antony Smith, this CRM software is designed for small businesses. Insightly’s features make it a worthy Salesforce alternative. [18]

#CRM #Project Management #Sales Tools 1 user reviews

18

Nimble

Nimble CRM is designed with the needs of SMBs in mind. Businesses can also use Nimble Prospector to manage contacts via email, social platforms, websites, and apps. Nimble has been named “Market Leading CRM for CX and Ease of Use” for nine consecutive years.

#CRM #Sales #Sales Workflow

19

Creatio

Creatio is a unified CRM platform that automates marketing, sales, and service workflows. This no-code CRM solution offers unparalleled flexibility. Currently, Creatio makes around $60 million in revenue annually.

#Project Management #BPM #Web Service Automation

20

Keap

Keap offers marketing and sales software for small businesses. For 20 years, Keap empowered entrepreneurs by helping them manage customer relationships and leverage email marketing to grow sales. The company has around 650 employees and generates over $100 million annually.

#Sales And Marketing #Sales Tools #Marketing Tools 3 social mentions

21

Pega CRM

#CRM #Sales Workflow #Project Management

22

Bitrix24

Efficient project planning is a vital prerequisite for your #workflows' success. It enables your #team to understand which kind of #efforts they are supposed to make, which #resources to use and which #goals to achieve.#Bitrix24 on #Project Plans: https://t.co/NjUh1sYQA4 pic.twitter.com/YipT8iys3d

#Project Management #Task Management #Communication

23

Infor CRM

The main advantage of using Infor CloudSuite CRM is its ION middleware and machine learning automation. With ION, users can integrate with ERP software on a plug-and-play basis. Leverage Infor Birst’s embedded analytics to visualize the sales process using reports and dashboards. Infor CloudSuite CRM is one of the most innovative Salesforce competitors.

#CRM #Sales #Sales Workflow

24

Copper

In Feb 2021, Copper CRM acquired Sherlock. This engagement analytics platform visualizes the entire customer journey and provides information about their intent, engagement, and product usage. With Sherlock, Copper CRM can entice sales teams from Salesforce. [25]

#Sales #Sales Workflow #CRM 1 social mentions

25

Agile CRM

Agile CRM provides sales and marketing automation. It offers robust features for managing the entire customer lifecycle. Unlike Salesforce, Agile CRM is designed with SMBs in mind. The company has around 300 employees and more than 20,000 customers.

#CRM #Marketing Automation #Sales 1 social mentions

26

Pipeliner CRM

Pipeliner CRM offers baseline features designed for sales teams and professionals. This CRM also provides a dynamic pipeline view that helps users focus on high-value info and activities. The company has around 200 employees and over $50 million in revenues annually.

#CRM #Sales #Sales Workflow