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Top 9 Customer Support Products in Knowledge Base

The best Customer Support Products within the Knowledge Base category - based on our collection of reviews & verified products.

Product categories

CRM Chatbots Customer Engagement Customer Experience Management Customer Feedback Customer Service Customer Support Help Desk Help Desk And Ticketing Knowledge Base Knowledge Management Live Chat

Summary

The top products on this list are HelpScout, Zoho Desk, and Crisp Chat. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Tools for project-related note-taking and document creation. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. HelpScout Landing Page
    HelpScout Landing Page
    1

    HelpScout

    Help Scout is a simple, straightforward way to provide excellent support
    Pricing:

    #Help Desk #Customer Support #Customer Service 2 social mentions

  2. Zoho Desk Landing Page
    Zoho Desk Landing Page
    2

    Zoho Desk

    Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  3. Crisp Chat Landing Page
    Crisp Chat Landing Page
    3

    Crisp Chat

    Multi-channel customer support software
    Pricing:
    • Freemium
    • Free Trial
    • $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

    #Customer Support #Help Desk #CRM 7 social mentions

  4. HelpCrunch Landing Page
    HelpCrunch Landing Page
    4

    HelpCrunch

    HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

    #Customer Support #Help Desk #CRM

  5. HappyFox Landing Page
    HappyFox Landing Page
    5

    HappyFox

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

    #Help Desk #Customer Support #Customer Service 1 social mentions

  6. UserEcho Landing Page
    UserEcho Landing Page
    6

    UserEcho

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
    Pricing:

    #Help Desk #Customer Support #Customer Service 1 social mentions

  7. ProProfs Knowledge Base Landing Page
    ProProfs Knowledge Base Landing Page
    7

    ProProfs Knowledge Base

    ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

    #Knowledge Management #Customer Support #Help Desk 1 user reviews

  8. HelpJuice Landing Page
    HelpJuice Landing Page
    8

    HelpJuice

    Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

    #Customer Support #Help Desk #CRM 1 social mentions

  9. Stonly Landing Page
    Stonly Landing Page
    9

    Stonly

    Create interactive step-by-step guides

    #User Engagement #User Onboarding And Engagement #Digital Adoption 1 social mentions

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Related categories

🆘 Help Desk 🤝 Customer Service 🤝 CRM 💬 Live Chat 💬 Help Desk And Ticketing
If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!
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