Software Alternatives & Reviews

Top 9 Customer Support Products in Help Desk

The best Customer Support Products within the Help Desk category - based on our collection of reviews & verified products.

Summary

The top products on this list are Intercom, Zendesk, and Freshdesk. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    #CRM #Customer Iteraction #Customer Messaging 6 social mentions

  2. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  3. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  4. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  5. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    #Customer Support #Customer Service #Help Desk 47 social mentions

  6. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:

    #Help Desk #Customer Support #Customer Service 2 social mentions

  7. 7
    A messaging app that helps you grow your business.
    Pricing:

    #Customer Support #Help Desk #Live Chat 1 social mentions

  8. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  9. Multi-channel customer support software
    Pricing:
    • Freemium
    • Free Trial
    • $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

    #Customer Support #Help Desk #CRM 7 social mentions

Related categories

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!