Software Alternatives & Reviews

Top 9 CRM Products in Customer Support

The best CRM Products within the Customer Support category - based on our collection of reviews & verified products.

Summary

The top products on this list are Intercom, Zendesk, and Drift. All products here are categorized as: Customer Relationship Management. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    #CRM #Customer Iteraction #Customer Messaging 6 social mentions

  2. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  3. 3
    A messaging app that helps you grow your business.
    Pricing:

    #Customer Support #Help Desk #Live Chat 1 social mentions

  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  5. An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
    Pricing:

    #Chatbots #CRM #Customer Iteraction

  6. Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

    #Chatbots #CRM #Customer Iteraction 3 social mentions

  7. ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

    #Chatbots #Bots #Code-Free Chatbot Builders

  8. EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.
    Pricing:
    • Open Source
    • Free
    • Free Trial

    #CRM #Open Source #Sales

  9. Easy to use chatbot platform for business
    Pricing:

    #Chatbots #Support Automation #Support 4 social mentions

Related categories

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!