Software Alternatives & Reviews

Top 9 Communication Products in Customer Engagement

The best Communication Products within the Customer Engagement category - based on our collection of reviews & verified products.

Summary

The top products on this list are Twilio, Gupshup, and Dixa. All products here are categorized as: Platforms and tools for facilitating and managing digital communication, including messaging, calls, and collaboration. Platforms for engaging and interacting with customers. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. 1
    Brings voice and messaging to your web and mobile applications.
    Pricing:
    • Open Source

    #Communication #Cloud Communications #Customer Engagement

  2. NOTE: Gupshup has been discontinued.
    GupShup provides a scalable and reliable cloud messaging platform.

    #Communication #Messaging #Customer Engagement

  3. 3
    Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕
    Pricing:

    #Customer Support #Customer Communication Management #Customer Engagement

  4. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  5. 5
    No-code chatbot builder for WhatsApp Business

    #Customer Support #Customer Engagement #Chatbots 3 social mentions

  6. Serverless Whatsapp Api with Chat and Agent support.
    Pricing:

    #Messaging #API #API Tools 1 social mentions

  7. 360dialog is a mobile app marketing automation platform that allows app publishers to engage and convert users.

    #Communication #Customer Engagement #WhatsApp Marketing

  8. Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

    #Android #Social & Communications #Office & Productivity

  9. LimeChat is an IRC client for Windows, Mac OS X and iOS. Features

    #Communication #Customer Engagement #Customer Support

Related categories

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!