Software Alternatives & Reviews

Top 9 Communication Products in Customer Support

The best Communication Products within the Customer Support category - based on our collection of reviews & verified products.

Summary

The top products on this list are Twilio, Aircall, and Dialpad. All products here are categorized as: Platforms and tools for facilitating and managing digital communication, including messaging, calls, and collaboration. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. 1
    Brings voice and messaging to your web and mobile applications.
    Pricing:
    • Open Source

    #Communication #Cloud Communications #Customer Engagement

  2. Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

    #Communication #Enterprise Communication #Call Center Software 3 social mentions

  3. Switch is a cloud-based phone system built for Google Apps users.

    #Communication #Enterprise Communication #VoIP

  4. Work locally, grow globally
    Pricing:

    #Communication #Enterprise Communication #Call Center Software

  5. 5
    Five9 provides cloud-based call center software for sales, marketing and support.

    #Communication #Enterprise Communication #Customer Support 1 social mentions

  6. Get the DMG Consulting report reprint on cloud contact centers.

    #Communication #Enterprise Communication #Customer Support

  7. NOTE: Talkdesk has been discontinued.
    Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

    #Communication #Enterprise Communication #Call Center Software

  8. As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

    #Communication #Enterprise Communication #Customer Support

  9. Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.
    Pricing:

    #Communication #Group Chat & Notifications #Chat 65 social mentions

Related categories

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