Top 9 Communication Products in Customer Support

The best Communication Products within the Customer Support category - based on our collection of reviews & verified products.

Product categories

Call Center Software Call Tracking And Analytics Chat Chat SDK Cloud Communications Communication Communications SDK Customer Communication Management Customer Support Enterprise Communication Phone Numbers VoIP

Summary

The top products on this list are Twilio, Aircall, and Dialpad. All products here are categorized as: Platforms and tools for facilitating and managing digital communication, including messaging, calls, and collaboration. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Twilio Landing Page
1

Twilio

Brings voice and messaging to your web and mobile applications.
Pricing:
- Open Source
#Communication #Cloud Communications #Customer Engagement
Aircall Landing Page
2

Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
Pricing:
- Official Pricing
#Communication #Enterprise Communication #Call Center Software 3 social mentions
Dialpad Landing Page
3

Dialpad

Switch is a cloud-based phone system built for Google Apps users.
Pricing:
- Official Pricing
#Communication #Enterprise Communication #VoIP
CloudTalk Landing Page
4

CloudTalk

Work locally, grow globally
Pricing:
- Open Source
- Paid
- Free Trial
- $25.0 / Monthly
- Official Pricing
#Communication #Enterprise Communication #Call Center Software
Five9 Landing Page
5

Five9

Five9 provides cloud-based call center software for sales, marketing and support.
Pricing:
- Official Pricing
#Communication #Enterprise Communication #Customer Support 1 social mentions
NICE inContact Landing Page

6

NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

#Communication #Enterprise Communication #Customer Support
Talkdesk Landing Page
7

Talkdesk

NOTE: Talkdesk has been discontinued.

Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.
Pricing:
- Official Pricing
#Communication #Enterprise Communication #Call Center Software
Genesys Cloud Landing Page

8

Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

#Communication #Enterprise Communication #Customer Support
Rocket.Chat Landing Page
9

Rocket.Chat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.
Pricing:
- Open Source
- Official Pricing
#Communication #Group Chat & Notifications #Chat 65 social mentions

Recent Communication Posts

9 Best ManyChat Alternatives & Competitors in 2024

tidio.com // about 1 month ago

10 Best AI Tools for Customer Service to Elevate Your Support

clickup.com // 5 months ago

11 Best Customer Service Software & Apps You Need in 2022

krisp.ai // almost 2 years ago

alternatives to Tawk.to - Tiledesk Free Live Chat

tiledesk.com // over 1 year ago

The 10 Best Tawk.to Alternatives and Competitors [2022]

tidio.com // over 1 year ago

The Best Help Desk Software in 2020

jitbit.com // over 3 years ago

Related categories

🏢 Enterprise Communication 📞 Call Center Software 📞 VoIP 📂 Phone Numbers 🔔 Group Chat & Notifications

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!